Frequently Asked Questions
Everything you need to know about our luxury denim and artisanal tailoring.
What makes Jacob Cohën denim unique?
Our denim is handcrafted in Italy using the finest Japanese Kurabo and Italian fabrics. Each pair features signature details like silver-plated buttons, pony skin labels, and our iconic fragrance, ensuring a tailored fit that evolves with the wearer.
How should I care for my Jacob Cohën jeans?
To preserve the indigo dye and fabric integrity, we recommend washing your jeans inside out at a low temperature (30°C) and avoiding the tumble dryer. Always refer to the specific care label found inside each garment.
Do you offer international shipping?
Yes, we ship worldwide via premium couriers. Delivery times vary by region, but most international orders arrive within 3-7 business days. Duties and taxes are calculated at checkout for most destinations.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all tags, including the signature handkerchief and spare parts kit, still attached.
How do I determine my correct size?
Jacob Cohën jeans typically follow standard Italian sizing. Since most of our styles are pre-washed and slightly elasticated for comfort, we provide a detailed size guide on each product page to help you find your perfect fit.
Are the fragrances and handkerchiefs included with every pair?
Most of our luxury denim lines come with a signature scented handkerchief and a dedicated spool of thread for alterations. These accessories are part of the Jacob Cohën experience and are included in the original packaging.